Learn how to set up and support the Windows® XP Professional operating system-and prepare for the Microsoft® Certified Professional (MCP) exam-with this official Microsoft study guide. Work at your own pace through a system of lessons and hands-on exercises to gain practical experience installing, configuring, and administering Windows XP Professional. As you build these real-world system support skills, you're also preparing for MCP Exam 70-270-a core requirement on the MCSE/MCSA track.

Here's what you'll learn:

• Implementing Windows XP Professional, including automated and remote installations
• Configuring the desktop environment-from user accounts to multiple-language support
• Installing and supporting hardware devices and drivers
• Administering resources such as shared folders, file systems, and network printers
• Configuring and troubleshooting network protocols and services-including TCP/IP, Internet Information Services, and remote access
• Optimizing memory, processor, and application performance
• Managing security-Group Policy, Encrypting File System (EFS), NTFS permissions
• Backing up and restoring files and system state data

• Comprehensive self-paced training manual that maps to MCP exam goals and objectives
• Skill-building exercises for learning you can apply to the job
• Lesson summaries and review questions to help gauge your progress
• Interactive animations of the automated setup and boot process, fully simulated installation, and demonstrations of key exercises
• Sample Readiness Review practice-test questions, Microsoft Encyclopedia of Networking eBook, and complete training kit on CD-ROM

About This Book

Chapter 1: Introduction to Windows XP Professional

Lesson 1: Exploring New Features and Improvements

Lesson 2: Troubleshooting Using Help and Support Center

Lesson 3: Understanding Workgroups and Domains

Lesson 4: Logging On and Off Windows XP Professional

Chapter 2: Installing Windows XP Professional

Lesson 1: Getting Started

Lesson 2: Installing Windows XP Professional from a CD-ROM

Lesson 3: Installing Windows XP Professional over the Network

Lesson 4: Upgrading Earlier Versions of Windows to Windows XP Professional

Lesson 5: Troubleshooting Windows XP Professional Setup

Chapter 3: Setting Up and Managing User Accounts

Lesson 1: Understanding User Accounts

Lesson 2: Planning New User Accounts

Lesson 3: Creating, Modifying, and Deleting User Accounts

Lesson 4: Setting Properties for User Accounts

Lesson 5: Implementing Groups

Chapter 4: Installing, Configuring, and Troubleshooting Network Protocols

Lesson 1: Understanding the TCP/IP Protocol Suite

Lesson 2: Configuring and Troubleshooting TCP/IP

Lesson 3: Installing, Configuring, and Troubleshooting NWLink

Lesson 4: Network Bindings

Chapter 5: Using the DNS Service and Active Directory Service

Lesson 1: Understanding DNS

Lesson 2: Understanding Name Resolution

Lesson 3: Configuring a DNS Client

Lesson 4: Understanding Active Directory

Lesson 5: Understanding Active Directory Structure and Replication

Lesson 6: Understanding Active Directory Concepts

Chapter 6: Setting Up, Configuring, and Troubleshooting Common Setup and Configuration Problems for Network Printers

Lesson 1: Introduction to Windows XP Professional Printing

Lesson 2: Setting Up Network Printers

Lesson 3: Connecting to Network Printers

Lesson 4: Configuring Network Printers

Lesson 5: Troubleshooting Setup and Configuration Problems

Chapter 7: Administering and Troubleshooting Common Administrative Problems for Network Printers

Lesson 1: Understanding Printer Administration

Lesson 2: Managing Printers

Lesson 3: Managing Documents

Lesson 4: Administering Printers Using a Web Browser

Lesson 5: Troubleshooting Common Printing Problems

Chapter 8: Securing Resources with NTFS Permissions

Lesson 1: Understanding and Applying NTFS Permissions

Lesson 2: Assigning NTFS Permissions and Special Permissions

Lesson 3: Solving Permissions Problems

Chapter 9: Administering Shared Folders

Lesson 1: Understanding Shared Folders

Lesson 2: Planning, Sharing, and Connecting to Shared Folders

Lesson 3: Combining Shared Folder Permissions and NTFS Permissions

Chapter 10: Configuring Windows XP Professional

Lesson 1: Configuring and Troubleshooting the Display

Lesson 2: Configuring Power Management

Lesson 3: Configuring Operating System Settings

Lesson 4: Configuring and Troubleshooting the Desktop Environment

Lesson 5: Managing Windows Components

Chapter 11: Installing, Managing, and Troubleshooting Hardware Devices and Drivers

Lesson 1: Understanding Automatic and Manual Hardware Installation

Lesson 2: Configuring and Troubleshooting Hardware Devices

Lesson 3: Viewing and Configuring Hardware Profiles

Lesson 4: Configuring, Monitoring, and Troubleshooting Driver Signing

Lesson 5: Configuring Computers with Multiple Processors

Chapter 12: Auditing Resources and Events

Lesson 1: Planning an Audit Policy

Lesson 2: Implementing an Audit Policy

Lesson 3: Using Event Viewer

Chapter 13: Configuring Security Settings and Internet Options

Lesson 1: Configuring Account Policies

Lesson 2: Configuring User Rights

Lesson 3: Configuring Security Options

Lesson 4: Configuring Internet Explorer Security Options

Chapter 14: Managing Data Storage

Lesson 1: Managing Compression

Lesson 2: Managing Disk Quotas

Lesson 3: Increasing Security with EFS

Lesson 4: Using Disk Defragmenter, Check Disk, and Disk Cleanup

Chapter 15: Monitoring, Managing, and Maintaining Network Resources

Lesson 1: Monitoring Access to Shared Folders

Lesson 2: Creating and Sharing Local and Remote Folders

Lesson 3: Monitoring Network Users

Lesson 4: Using Offline Folders and Files

Lesson 5: Using Scheduled Tasks

Lesson 6: Using Task Manager

Lesson 7: Using Performance Console

Chapter 16: Backing Up and Restoring Data

Lesson 1: Using the Backup Utility

Lesson 2: Backing Up Data

Lesson 3: Restoring Data

Lesson 4: Using the Automated System Recovery Wizard

Chapter 17: Configuring Network and Internet Connections

Lesson 1: Configuring Inbound Connections

Lesson 2: Configuring Outbound Connections

Lesson 3: Enabling and Configuring Home and Small Business Components

Chapter 18: Modifying and Troubleshooting the Boot Process

Lesson 1: Understanding the Boot Process

Lesson 2: Editing the Registry

Lesson 3: Using Startup and Recovery Tools

Chapter 19: Deploying Windows XP Professional

Lesson 1: Automating Installations Using Windows Setup Manager

Lesson 2: Using Disk Duplication to Deploy Windows XP Professional

Lesson 3: Performing Remote Installations

Lesson 4: Using Tools to Simplify Deployment

Appendix A: Questions and Answers

Glossary

Index